Welcome to NovaReach Digital Marketing (“NovaReach,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, communicate with us, or use our digital marketing services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website or contact us.
Personal Information
Depending on how you interact with NovaReach Digital Marketing, we may collect:
- Full name
- Email address
- Mobile/telephone number
- Company or business name
- Job title or professional information
- Website or social media profile details
- Information submitted through contact, enquiry, consultation, or lead forms
- Details about your digital marketing requirements
- Any other information you voluntarily provide to us
Please avoid submitting sensitive personal information through our website unless it is specifically required for the service you are requesting.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Website interaction data
- Date and time of website visits
This information may be used to understand website usage, improve website performance, and enhance user experience.
2. How We Use Your Information
We may use the information collected from you for legitimate business purposes, including:
- Responding to enquiries and requests
- Providing information about our digital marketing services
- Preparing proposals, quotations, or consultations
- Communicating with potential and existing clients
- Understanding your business and marketing requirements
- Providing and improving our services
- Improving website content, functionality, and user experience
- Measuring website traffic and marketing performance
- Sending service-related communications
- Sending marketing or promotional communications where permitted and where appropriate consent has been obtained
- Preventing fraud, misuse, spam, or security threats
- Complying with applicable legal and regulatory requirements
We aim to collect and process personal data only for specified and legitimate purposes and in accordance with applicable law. India’s DPDP framework provides for processing personal data for lawful purposes and includes requirements concerning notice and consent.
3. Contact and Lead Forms
If you submit a contact form, enquiry form, consultation request, or other lead-generation form on our website, the information you provide may be used to:
- Contact you regarding your enquiry
- Understand your business requirements
- Provide requested information
- Discuss our services
- Send a proposal or quotation when requested
- Follow up regarding your enquiry
You should provide accurate information when submitting a form.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and measure marketing performance.
Cookies may help us:
- Remember website preferences
- Understand how visitors use our website
- Measure website traffic
- Improve website performance
- Analyse marketing campaigns
- Provide relevant advertising or remarketing, where applicable
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. Analytics and Marketing Tools
We may use third-party analytics, advertising, and marketing platforms to understand website traffic and campaign performance.
Depending on the tools implemented on our website, these may include services such as:
- Google Analytics
- Google Ads
- Meta Pixel
- Meta advertising tools
- Search engine and advertising platforms
- CRM or lead-management platforms
- Email marketing platforms
These services may collect information about your interactions with our website in accordance with their respective privacy policies.
We recommend reviewing the privacy policies of any third-party services you use or interact with.
6. How We Share Your Information
We do not sell your personal information as a standalone product.
We may share information with trusted third-party service providers when reasonably necessary to operate our website, communicate with you, provide services, analyse website performance, or manage marketing activities.
These third parties may include:
- Website hosting providers
- Website analytics providers
- CRM and lead-management platforms
- Email and communication service providers
- Advertising and marketing platforms
- Technology and IT service providers
- Professional advisers
- Government authorities or regulators where required by applicable law
Where third-party service providers process personal information on our behalf, we seek to use appropriate contractual, technical, and organisational safeguards.
7. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.
When personal information is no longer required for legitimate purposes, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.
9. Your Privacy Rights
Depending on applicable law and the circumstances of processing, you may have rights relating to your personal data, including the ability to:
- Request information about the processing of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request assistance in exercising applicable privacy rights
- Raise a complaint regarding the processing of your personal data
Where applicable, consent withdrawal should be as easy as providing consent. The DPDP Rules, 2025 specifically address clear notices and mechanisms for withdrawing consent and exercising applicable rights.
To exercise an applicable privacy right, contact us using the details provided below.
10. Marketing Communications
If you have provided your contact details and consented to receive marketing communications, we may contact you about:
- NovaReach Digital Marketing services
- Digital marketing tips and resources
- Offers or promotional services
- New services
- Relevant business or marketing updates
You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option included in applicable marketing communications.
11. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, advertising platforms, or other online services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of each third-party website before providing personal information.
12. Children’s Privacy
Our website and services are intended for businesses, professionals, and general audiences and are not knowingly directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
13. International Data Processing
Some third-party service providers used by our website or business may process information on servers located outside India.
Where personal information is processed or transferred internationally, we will take reasonable steps to comply with applicable data-protection requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, your personal information, or how we process your information, please contact us:
NovaReach Digital Marketing
Email: [Your Business Email]
Phone: [Your Business Phone Number]
Website: [Your Website URL]
Business Address: [Your Business Address]
For privacy-related requests, please include sufficient information to help us understand and respond to your request.
16. Consent
By using our website and submitting information through our forms, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.
Where applicable, we will obtain consent before processing personal data for purposes that require consent under applicable law.
NovaReach Digital Marketing is committed to handling personal information responsibly, transparently, and securely.